Soliva Monitoring

Solivia Monitoring

Solivia Monitoring service ends

Background information

Due to the upcoming discontinuation of Microsoft Azure Cloud Services as per September 1, 2024, Delta Electronics is forced to cancel the free Solivia Cloud Monitoring Service we have been providing for many years. This change affects the continued operation of our M1G2 gateway products that were required to provide this service.

 

Next step for our customers

In order to continue monitoring your solar PV systems, we offer a solution for customers who have old Solivia inverters - or old RPI Home inverters using the Solivia protocol on RS485 - installed. This solution allows customers to connect their PV plant to the MyDeltaSolar Cloud, but with limited functionality. The solution consists of the DC1 data collector and the SoliviaSolar app. The DC1 data collector can be purchased by installers through wholesalers. Installation and commissioning must be carried out by an electrician. Customers should coordinate with their own installers to obtain and install the new DC1 data collector. The SoliviaSolar app can be downloaded at the Apple Store and Google Play.

Solivia inverters are easy to identify because they are all grey-orange

 

These two single-phase RPI Home inverters with 2-line display and two buttons also use the Solivia protocol on RS485

To use the MyDeltaSolar Cloud, you will have to replace your Solivia Gateway with the DC1 data collector

This offer to switch to the MyDeltaSolar Cloud is limited until August 31, 2025.

As access to the MyDeltaSolar Cloud from Solivia inverters and to the Solivia app are provided free of charge by Delta Electronics, we keep the right to modify or stop the scope of provided services at any time, without the need of considering any kind of predefined engagements.


If only Delta inverters which use the Delta protocol are installed, customers can use our standard DeltaSolar app and the MyDeltaSolar Cloud with full functionality. Below you find a list of inverters which use the Delta protocol.


Alternatively, customers can monitor their PV plant in third-party solutions from Solar-log and Meteocontrol.


For questions please contact our customer service: solarsupport.emea@deltaww.com.

 

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